"The patients see the back of their physicians heads. That is not healthcare. That is data collection." - Love that quote from Al. He has a wealth of informatics experience and in this episode we explore a bit about what it was like to be a CMIO before people knew what a CMIO did for a living. We also take about virtual scribes, telehealth, and how to look at new technologies as a CMIO just starting with a new system.