Interview with Taylor Davis from the Arch Collaborative

Hear the science behind measuring EHR satisfaction from Taylor Davis at KLAS. They are truly the experts in understanding how well clinicians are getting along with their IT tools. I love one quote from Taylor as he was recalling a conversation with another CMIO that has a very successful program in place. "We've had to make sacrifices in other areas in order to be able to more robustly build out a team that works with the human beings involved in this equation." Sounds like a strong idea to me.